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Get Bar Stools Online :: Customer Service

Customer Service

We are always available to assist you by phone at (888) 230.5934 or by email: info@getbarstoolsonline.com


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About Us

Welcome to GetBarStoolsOnline! We are the premier online bar stool retailer with the largest selection of bar stool and home bars anywhere.

 
Why Shop With GetBarStoolsOnline?

Our mission is to provide you with a simple, convenient, reliable, and satisfying online shopping experience! The following outlines why we firmly believe you will become a customer for life:

  • Product SelectionGetBarStoolsOnline brings you the largest selection of high quality bar stools and home bars with a variety of unique choices at competitive prices. Our interactive search features makes it easy to locate the perfect bar stool set among our vast selection for your home or office with just a few easy clicks. Shopping for new bar stools is easy and simple with GetBarStoolsOnline! 
  • Unmatched QualityAt GetBarStoolsOnline, we sell only the highest quality bar stools and bars. Our commitment to product quality includes solid wood construction, detailed engraving & scroll work, secure stiching, and solid marble or granite block counter tops. All furniture carries a full manufacturer’s warranty, and we stand behind the quality of every bar stool and bar offered on GetBarStoolsOnline. 
  • Competitive PricesDue to our longstanding relationships with worldwide manufacturers, GetBarStoolsOnline is able to offer the most competitive prices on bar stools and bars anywhere. We are proud to help you save money on the bar stools and home bars you want.
  • Secure & Safe Shopping – We understand that your security and privacy is a concern when shopping online. GetBarStoolsOnline uses a safe and secure online ordering system that protects your privacy every step of the way. 
  • Customer ServiceOur professional and knowledgeable sales and service staff is only an e-mail or phone call away to assist you. We’re here to exceed your expectations. Our friendly customer service team is available Monday - Friday between 8:00AM to 6:00PM PST and Saturday - Sunday between 9:00AM to 4:00PM PST to get you the service you need. Additionally, GetBarStoolsOnline offers no-hassle exchanges and your satisfaction is guaranteed!
Lastly, we offer the most convenient return and exchange policyand your satisfaction is guaranteed! We strive to provide you with an enjoyable shopping experience, and we’re positive you’ll enjoy the bar stool set you purchase. Our kitchen, counter, and bar stools will provide the finishing touches in your home.

Thank you for trusting us with your bar stool needs!



The GetBarStoolsOnline Team




Satisfaction Guarantee

Our Customer Commitment

GetBarStoolsOnline is unconditionally committed to providing you with the largest selection and highest quality of bar stools at the most competitive prices with the most knowledgeable customer service staff in the business! We stand behind our bar stools, and pledge the safest and most enjoyable online shopping experience. We have taken every measure to make shopping for quality bars and bar stools the best option of any online or offline retailer. 


Quality Bar Stools and Bars at Low Prices


At GetBarStoolsOnline
, we comb the web and constantly check our prices to make certain you are receiving the best value and to ensure our prices are the most competitive*. When comparing our prices with other online retailers, please make certain you are comparing the total price (which includes the price of the item, shipping costs, and applicable taxes) and order processing time. We would be quite surprised if you found a total price for a bar stool set or home bar lower than ours, but let us know if you do and we'll attempt to match it at the time of purchase. GetBarStoolsOnline
strives to deliver exceptional value and service, which means offering you quality bar stools and home bars at great prices.

*Low price guarantee does not include clearance or closeout items, non-retail, private sales, membership clubs, and auction websites. The internet site must have the exact brand and model available for purchase and delivery. (Out of stock or back ordered items are not eligible).



14 Day No-Hassle Return Guarantee

Your complete satisfaction is our number one goal, and we are proud to offer the most convenient and flexible return and exchange policy anywhere! Should you not be completely satisfied with your purchase, you may exchange the item within 14 days of receipt for store credit towards another item with GetBarStoolsOnline. Please ensure the returned item is new, unused, and resalable condition inside the original packaging. 

Please note when making an exchange, although we send out your order with no shipping charges, actual round trip freight charges will be deducted from your store credit to return the item to us. Please refer to our Returns & Exchanges information section for complete details. Additionally, there are no restocking fees.

Track Your Order


Within approximately one week of order placement, you will receive a tracking number to follow the progress of your shipment. Please note that shippers may not “location-scan” all of their shipments in an effort to speed delivery. Packages are processed in bulk when shipping volume is high, and the first time a package may be scanned could be upon arrival at a regional center near the destination. Please do not be concerned if you do not see any tracking data for your shipment and the estimated delivery date has not yet passed.


Returns & Exchanges

We are proud to offer an easy and flexible return and exchange policy by offering a 14-day unconditional guarantee. After you receive your order, if the bar stools so not match the decor of your home, your taste, your colors, or just plain didn't meet your expectations, we will provide you store credit for any other item in our inventory.


Please note when making an exchange, actual round trip freight charges will be deducted from your store credit to return the item to us. Round trip freight charges include outgoing shipping charges on free delivery items. We cannot provide any reimbursement or credit for expedited freight or white glove delivery charges if such a service is selected. In order to properly exchange the bar stool, we ask that the item be in new, unused, and unassembled condition, securely packaged inside its original packaging, as our freight companies will not pick up items that are not properly packaged. Lastly, there are no restocking fees.

* We will only accept a return if you contact us within 14 days of delivery.

* Items must be returned in their original packaging or additional fees will apply.

* Please note that unless the return or exchange is a result of an error on our part, we cannot credit shipping or handling charges.

* Please note that orders can only be canceled before they ship. We require cancellations in writing. Please send any cancellation to info@getbarstoolsonline.com.

Should you have any questions, please feel free to contact our helpful customer service department at (888) 230-5934 or e-mail usIn the unlikely event that your order is incorrect, missing parts, damaged or defective, please call us within 3 days and we will send you the correct product, replacement product, or replacement parts at no cost to you.  Our customer service hours are Monday - Friday from 8:00AM to 6:00PM and Saturday-Sunday between 9:00AM to 4:00PM PST. We are located at 2604-B El Camino Real in Carlsbad, California 92008.

 



Quality Bar Stools & Competitive Prices
You receive the best shopping experience with our huge selection of stylish and comfortable bar stools at competitive prices. We are proud to help you save money on the bar stools you want!



All Bar Stools Ship Free
GetBarStoolsOnline ships all bar stools free of charge as an added value to our customers.



We Respect Your Privacy
We pledge not to share any personal information with any other company or service.



Customer Testimonials
"We love to entertain, so we appreciate how easy it was to purchase our new bar stool set. We got an amazing deal, and didn’t even pay tax or shipping. Thank you."
- Mike & Christina C., Atlanta, GA

"In comparing many online stores for a new pub set, I was most impressed with your Customer Service and Satisfaction Guarantee, both of which are very important to me."
- Tom T., Boston, MA

"Recently remodeling our kitchen, we needed new bar stools to match our decor. We found the perfect swivel stools on your site, which are now the centerpiece of the kitchen. We now share your store with everyone we know!"
-Nathan F., Meridian, ID

"Thank you for delivering on your promises, as I am new to shopping online. I found the best selection of stylish bar stools for our new home at a great price, and I felt it was a safe transaction. Thank you for an excellent experience!"
- Judee F., Sacramento, CA

Call us Toll Free at 888.230.5934
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