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Get Bar Stools Online :: Customer Service

Customer Service
We are always available to assist you by phone at 888.230.5934 or you can e-mail us!
 

Our Customer Commitment

GetBarStoolsOnline is unconditionally committed to providing you with the largest selection and highest quality furniture at the most competitive prices with the most knowledgeable customer service staff in the business! We stand behind our products, and pledge the safest and most enjoyable online shopping experience. We have taken every measure to make shopping for quality bar stools the best option of any online or offline retailer.
 
 
Quality Bathroom Bar Stools at Competitive Prices

We comb the web and constantly check our prices to make certain you are receiving the best value and to ensure our prices are the most competitive anywhere*. When comparing our prices with other online retailers, please make certain you are comparing the same product quality, total price (which includes the price of the item, shipping costs, and applicable taxes) and order processing time. We would be quite surprised if you found a total price for a bar stool lower than ours, but let us know if you do and we'll attempt to match it at the time of purchase. Price match guarantee only valid at time of purchase, including pricing with
GetBarStoolsOnline or another website.  GetBarStoolsOnline strives to deliver exceptional value and service, which means offering you the highest quality bar stools at the most competitive price.

* Low price guarantee does not include clearance or closeout items, non-retail, private sales, membership clubs, and auction websites. The Internet site must have the exact brand and model available for purchase and delivery. (Out of stock or back ordered items are not eligible).
 
 
14-Day No-Hassle Return Guarantee

Your complete satisfaction is our number one goal, and we are proud to offer the most convenient and flexible return and exchange policy anywhere! Should you not be completely satisfied with your new furniture purchase, you may return the item within 14 days of receipt for a refund. Please see our Returns and Exchanges section for more details.  


Track Your Order

As soon as your item is ready to ship, you will receive a tracking number to follow the progress of your order. Please note that shippers may not “location-scan” all of their shipments in an effort to speed delivery. Packages are processed in bulk when shipping volume is high, and the first time a package may be scanned could be upon arrival at a regional center near the destination. Please do not be concerned if you do not see any tracking data for your shipment and the estimated delivery date has not yet passed.


Returns & Exchanges

We are proud to offer an easy and flexible return policy by offering a 14-day unconditional guarantee. After you receive your order, if the item does not match the decor of your home, your taste, your colors, or just plain didn't meet your expectations, we will provide you with a refund. Please see our Returns and Exchanges section for more details.  


Product Warranty


We warrant that all products purchased from
GetBarStoolsOnline will be free from defects in material and workmanship for a period of one year from the date of delivery. This warranty applies to only the original purchaser, and only to merchandise which has remained at the original delivery site. In the unlikely event that there is an issue with the furniture and you need to process a claim, we require written notice of the defect within one year of the original date of delivery.

Exclusions:
• Damage due to misuse, abuse or accidents;
• Damage or discoloration caused by sunlight or artificial lighting sources;
• Variation of the color or graining of wood or wood products;
• Ridges or rough areas or variations in its color or graining;
• Furnishings that have been altered by the purchaser;

If the furniture you purchased does not meet the above warranty, or any other warranty expressed or implied, we will, at our option, repair or replace the non-conforming item.


Should you have any questions, please feel free to contact our helpful customer service department at 888.230.5934 or e-mail us.  Our customer service hours are Monday - Friday from 9:00AM to 6:00PM CST.
 



Quality Bar Stools & Competitive Prices
You receive the best shopping experience with our huge selection of stylish and comfortable bar stools at competitive prices. We are proud to help you save money on the bar stools you want!



All Bar Stools Ship Free
GetBarStoolsOnline ships all bar stools free of charge as an added value to our customers.



We Respect Your Privacy
We pledge not to share any personal information with any other company or service.



Customer Testimonials
"We love to entertain, so we appreciate how easy it was to purchase our new bar stool set. We got an amazing deal, and didn’t even pay tax or shipping. Thank you."
- Mike & Christina C., Atlanta, GA

"In comparing many online stores for a new pub set, I was most impressed with your Customer Service and Satisfaction Guarantee, both of which are very important to me."
- Tom T., Boston, MA

"Recently remodeling our kitchen, we needed new bar stools to match our decor. We found the perfect swivel stools on your site, which are now the centerpiece of the kitchen. We now share your store with everyone we know!"
-Nathan F., Meridian, ID

"Thank you for delivering on your promises, as I am new to shopping online. I found the best selection of stylish bar stools for our new home at a great price, and I felt it was a safe transaction. Thank you for an excellent experience!"
- Judee F., Sacramento, CA

Call us Toll Free at 888.230.5934
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